1. Introduction
SquadUp ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football match organization platform.
Please read this Privacy Policy carefully. By using SquadUp, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Name (first and last name)
- Email address
- Phone number (optional)
- Country of residence
- Profile photo (optional)
- Date of birth (optional)
2.2 Football Profile Information
You may choose to provide:
- Playing positions and preferences
- Experience level
- Preferred foot
- Height
- Availability (days and times)
- Jersey number preference
- Favorite teams
- Emergency contact information
2.3 Usage Information
We automatically collect:
- Device information (type, operating system, browser)
- IP address and approximate location
- Usage patterns and interactions with the Service
- Pages visited and features used
- Log data (timestamps, referral URLs)
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Organize and facilitate football matches and events
- Connect you with other players and teams
- Send you notifications about matches and events (if opted in)
- Improve and personalize your experience
- Provide customer support
- Analyze usage patterns and improve the Service
- Prevent fraud and ensure security
- Comply with legal obligations
4. SMS Notifications
If you opt in to SMS notifications, we will use your phone number to send you text messages about:
- Upcoming match reminders
- Match cancellations or changes
- Team announcements
- Important account notifications
You can opt out at any time by updating your notification preferences in your profile settings. Message and data rates may apply.
5. How We Share Your Information
We may share your information:
5.1 With Other Users
Your profile information (name, photo, playing preferences) is visible to other users in groups you join and matches you participate in.
5.2 With Service Providers
We work with third-party service providers who help us operate the Service:
- Hosting and infrastructure (Vercel, Supabase)
- Email and SMS delivery services
- Analytics and performance monitoring
5.3 For Legal Reasons
We may disclose your information if required by law or to:
- Comply with legal processes
- Enforce our Terms and Conditions
- Protect our rights, property, or safety
- Protect users or the public from harm
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
- Encrypted data transmission (HTTPS)
- Secure authentication using Supabase Auth
- Regular security updates and monitoring
- Access controls and permission management
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account at any time by contacting us. After deletion, some information may be retained for legal, tax, or security purposes.
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Opt out of SMS notifications
- Export your data
- Object to certain data processing
To exercise these rights, please contact us at the email address provided below.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@squadup.ae